Thursday, September 18, 2014

7 Best Practices of Knowledge Management

If your organization is implementing a formal knowledge management strategy for the first time, it is essential that you give good thought to what you want that strategy to accomplish and the types of tools you need to reach your goals. What you do at this formative stage will determine how well your company is able to reap the benefits of knowledge management. Here are seven best practices that will help you structure and implement an effective knowledge management strategy. Identify your organization’s knowledge What knowledge is contained in your organization and where is that knowledge currently stored? Knowledge is not just a singular phenomenon. It includes explicit knowledge, which is documented and easily transferable; implicit knowledge, which is not documented and usually resides in people’s brains; and embedded knowledge, which is built into various processes and procedures. An effective knowledge management strategy takes into account all of these types of knowledge. S